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Frequently Asked Questions

Q: I was laid off and I can’t find a job. How do I apply for Second Career?
The first step is to find out if you are eligible for the program. There are several criteria to be considered to determine if you are eligible and suitable for Second Career. Please drop in to our Centre and speak with one of our Information and Resource Service staff members who will be able to explain the criteria and how those apply to your unique situation.

We also have specific workshops which cover the Second Career program and application process. If you meet the eligibility and are still interested in participating in the program, you can then set up an appointment with a Career Coach who will assist you through the whole process. When your application is completed, the Career Coach will submit it to Employment Ontario on your behalf.

Once you have received the application form, it generally takes individuals between 1 – 4 weeks to gather the documentation and conduct the research required. You would then meet again with a Career Coach to ensure your application is complete. Once we send your application to Employment Ontario, it can take up to 3 months to process the application…so please plan correspondingly for your Course Start dates.
Extensive information on the Second Career program can also be found at:
Q: I’m unemployed and I don’t know where to go now. Can I get a counsellor to help me?
Yes, absolutely!!! You might want to first speak with our Reception or Resource and Information Services staff members who can connect you with many sources of information and guidance during this very difficult time. You can simply “drop in” to the Resource and Information Centre and speak with a Career Coach who will provide you with general information or you can also book an appointment to meet one –on-one with a Career Coach for more structured assistance on your employment journey.
Q: Can you help me with my resume?

Yes, we can! In fact, we offer 2 different workshops that can help you: “How to Create an Effective Resume” is a day long session which is delivered in a group environment and “Resume Reviews” which are half hour sessions conducted one-on-one with our staff members. You may also choose to work on your Resume with one of our knowledgeable staff in the Resource and Information Services Centre at your own pace.

Q: I am on EI and want to go to school- how can you help?

You will need to book an appointment to meet with one of our Career Coaches at our centre who will discuss some of the options you may have. Each individual’s situation is slightly different, but there’s a possibility that you might be eligible for Second Career, the Fee Payer program or Self Employment Benefit.
For more information on the various programs, please visit the following website at: