About Us

Join our Team

SETTLEMENT WORKER – SETTLEMENT SERVICES posted March 16

JOB DEVELOPER – SETTLEMENT SERVICES posted March 16

INSTRUCTOR, ENHANCED LANGUAGE TRAINING – SETTLEMENT SERVICES posted March 16

CULINARY INSTRUCTOR – SETTLEMENT SERVICES posted March 16

JOB DEVELOPER posted February 28

PROJECT NAME: TORONTO-EAST NEWCOMER SERVICES (TENS)

TITLE: SETTLEMENT WORKER – SETTLEMENT SERVICES

REPORTS TO: PROJECT COORDINATOR, TORONTO EAST NEWCOMER SERVICES

TERM CONTRACT (2 YEARS) STARTING APRIL 1, 2020 WITH THE POSSIBILITY OF AN EXTENSION

LOCATION: TBD – KINGSTON ROAD/MORNINGSIDE AREA, SCARBOROUGH

POSTING DATE MARCH 16, 2020

CLOSING DATE MARCH 20, 2020

GENERAL ACCOUNTABILITIES:

The Settlement Worker, Settlement Services will provide the following general duties:

One-on-one support to newcomers and families in their settlement and integration.
Engage clients in a holistic intake and assessment process to identify and prioritize settlement needs individually and for the family and develop settlement plans based on identified needs.
Identify, link, and coordinate referrals for clients to appropriate internal and external resources being responsive to client needs, taking into consideration culture, language, and background.
Actively work with external service providers and government agencies to maximize newcomers’ access to resources.
Support clients in breaking isolation and engaging in appropriate social networks and supports.
Plan, develop, facilitate, and evaluate group programs and activities.
Plan, implement, and evaluate outreach plan that promotes the range of opportunities and supports available to newcomers and their families.
Engage in all aspects of program monitoring and evaluation.
Maintain accurate, up-to-date records, including statistical data, reports, and data entry to relevant data management systems.
Meet the prescribed target for clients and related services.
Other duties as assigned

SPECIFIC ACCOUNTABILITIES

Ensure the eligibility of clients by reviewing all documents prior to accepting clients
Identify appropriate settlement supports and services for individuals and families utilizing a needs assessment tool to determine appropriate settlement plans.
Provide one-on-one sessions through in-depth assessment and work with client to develop a realistic service plan in order for him/her to settle in Canada.
Make timely and appropriate referrals to settlement services, education, training or other services that are consistent with clients’ settlement plan.
Remain knowledgeable of current settlement services in the assigned area.
Case manage clients through regular interaction with them and track their progress chronologically documenting in an objective, clear and concise manner, steps/actions taken and following up with clients at specified intervals until all settlement goals are achieved.
Use database management systems (e.g. HARTS, ICare and others) and processes to manage the effectiveness and timeliness of referrals to other
Input client activities in database management systems daily, adhering to the guidelines for collecting data in order to capture trends, monitor milestones and metrics in compliance with Funding Agreement.
Deliver Resource and Information service such as information group sessions, training information sessions, labour market information, job search workshops and outreach in order provide newcomer job seekers with the knowledge and tools needed to become job ready.
Provide quality customer service by responding to clients’ needs and queries in a knowledgeable, timely and professional manner and by providing them with an opportunity to give feedback on service received

Identify and address clients’ and organizational issues and concerns by actively listening to clients’ needs, and by collaborating with staff in order to obtain solutions and accurately document the process and outcome.

Provide staff coverage and responding to other duties as needed to ensure smooth and continual service to clients.
Participate in team and staff meetings and share ideas and support initiatives and provide other duties as required

POSITION QUALIFICATIONS:

A Bachelor’s degree in Adult Education, Social Sciences or Social Work with two years related work experience (i.e. Settlement and Integration) preferred.
Community College diploma in Employment Counselling is a valued asset.
Life Skills certificate an asset
Well-developed communication (written and verbal), interpersonal, analytical and creative problem solving skills
Strong adult education knowledge to facilitate learner centered workshops
Computer literacy to manage client database system
Experience working with newcomers to Canada
Team player able to self-initiate
Superior judgements, political acuity and confidentiality, a must

WORKING CONDITIONS

Typical office environment – Extended hours of at least one evening per week

HOW TO APPLY:

Please submit a resume and cover letter as one attachment to Bernadette Shepherd at shepherd@careerplan.net and copy Donella Gilhooly at gilhooly@careerplan.net by Tuesday March 20, 2020 not later than 4.00 p.m. The subject line should indicate the position you are applying to.

Late submissions will not be accepted.

Progress Career Planning Institute is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodations will be provided through the hiring process provided the candidate make such requests in advance.

Only qualified candidates will be invited to attend and interview.

A mandatory Police check is required for all successful candidate

Progress Career Planning Institute (PCPI), through its Toronto East Newcomer Services (TENS) provides support and help to newcomers throughout their settlement and integration process. Funded by Immigration, Refugee and Citizenship Canada (IRCC), we provide settlement services, language training programs, employment services and supports, networking activities, Culinary Program, and social and recreational activities.

POSITION TITLE: JOB DEVELOPER – SETTLEMENT SERVICES

REPORTS TO: PROJECT COORDINATOR, TORONTO EAST NEWCOMER SERVICES

TERM CONTRACT – TWO YEARS STARTING APRIL 1, 2020

LOCATION: TBD – Kingston/Morningside area, SCARBOROUGH, ONTARIO

POSTING DATE MARCH 16, 2020

CLOSING DATE MARCH 20, 2020

GENERAL ACCOUNTABILITES:

The Job Developer is responsible for help individuals find employment through needs assessments and validation of the job seekers’ skills, knowledge and experience. The incumbent to the position is responsible for creating job opportunities for clients through research, identification and sourcing of job opportunities with appropriate employers and making appropriate matches with clients.

SPECIFIC ACCOUNTABILITIES:

Conduct outreach to employers to identify employment, placement and partnership opportunities and to promote the services and products of the organization.
Establish a network of contacts and maintaining a database of employers and job leads to address skills gaps in the workforce.
Work as part of a team to participate in the development of a communication plan to increase employer awareness and implement strategies to tap into the hidden job market;
Assess employers eligibility to participate in programs and the company’s capacity to provide a positive workplace experience and training opportunities ;
Negotiate placement and assist employers with developing training plans for placements negotiate incentive for placements and or training as required;
Complete employer participation application, including rationale for recommendation and presenting for contract approval in a timely manner in order to expedite processing of claims/payments.
Conduct service employer on-site visits, monitor placement activities to resolve on the job issues that may impact placement/employment outcomes;
Assist with developing a network of mentors to provide mentoring support for participants during and after placement through cold calls and networking.
Support the delivery of workplace safety training sessions for participants in the program and as well value added workshops for employers;
Provide placement recommendations and develop a rationale in a timely manner to ensure contracts with employers are completed prior to placement;
Conduct regular follow-ups and provide timely feedback on client placement status to ensure that case management activities are up-to-date
Assist with promoting the organization’s services in the community and identifying business development opportunities to help the organization grow
Maintain accurate and timely documentation in internal systems (e.g. case files, Salesforce database,) and manage monitoring process through follow-ups, surveys and outcomes
Other duties as assigned.

POSITION QUALIFICATIONS:

A Bachelor’s degree with some community college courses in Business, Marketing, Sociology, Sales & Marketing and/or Finance, plus a minimum of three years’ experience in one or more of these areas: sales and marketing, human resources and business protocols, and job developing or experience in the voluntary sector;
Keen ability to develop and deliver presentations/workshops;
Ability to work independently as well as in a team;
Demonstrated organizational, planning and time management skills is required;
Knowledge of local and national labour market
Demonstrated ability to work with diverse groups

WORKING CONDITIONS:

Generally work in an office environment
Employer sites will have varying conditions
A valid driver License and an insured vehicle required
Must be able to travel for work

HOW TO APPLY:

Late submissions will not be accepted.

Progress Career Planning Institute is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace

Only qualified candidates will be invited to attend and interview.

A mandatory Police check is required for all successful candidates prior to hiring.

We are currently hiring for the following positions:

POSITION: INSTRUCTOR, ENHANCED LANGUAGE TRAINING

REPORTS TO: PROJECT COORDINATOR, TORONTO-EAST NEWCOMER SERVICES

TERM CONTRACT TWO YEARS STARTING APRIL 1, 2020

3-4 EIGHT WEEK SESSIONS PER YEAR MONDAY-FRIDAY

LOCATION: TBD – KINGSTON ROAD/MORNINGSIDE AREA, SCARBOROUG AREA AND OTHER ITINERANT LOCATIONS – TBD

POSTING DATE MARCH 16, 2020

CLOSING DATE MARCH 20, 2020

GENERAL ACCOUNTABILITIES:

The Enhanced language Instructor is responsible for providing language instruction to participants in an instructor led environment using adult learning principles that accommodates the various learning styles of individuals. The incumbent to the position is responsible for creating an environment that is experiential and participatory for clients to achieved necessary language skills they can adopt to the work environment and in social interaction in integrating in the Canadian Society.

SPECIFIC RESPONSIBILITIES:

Teach English language classes to newcomers to Canada following the Canadian Language Benchmark Guidelines (CLB) 7-10;

Design Portfolio-Based Language Assessment (PBLA) based module, lesson plans and assessment tasks for on-going evaluation of learners’ progress based on the CLB & PBLA Guidelines;
Combine classroom teaching with computer lab instruction using educational software;
Design and deliver short and long-term lesson plans consistent with accepted teaching methods and the needs and level of the class;
Incorporate a variety of learning materials into lesson plans to meet different learning styles;
In consultation with Coordinator (TENS), plan events and activities that complement the curriculum’
Orient students to portfolios as a learning and assessment tool;
Work with individual students to determine their learning goals and provide regular feedback on their progress;
Prepare and administer tests to evaluate student progress;
Ensure an anti-bias classroom atmosphere where participants are welcomed and are actively participating;
Participate in professional development sessions and incorporate the material to enhance teaching;
Convey PCPI and project policies to participants in a clear and concise manner and ensure they understand ; ensure the policies are implemented and followed;
Collaborate with project team to ensure that ELT students are aware of, and have access to all other PCPI programs and services as required;
Maintain an accurate record of student attendance, achievement, and outcomes;
Submit daily lesson plans in timely manner to Coordinator (TENS);
Comply with the confidentiality of student and agency files and documentation at all times (electronic and hard copy) in accordance with all required policies;
Use and care for PCPI equipment and resources in a responsible manner;
Submit daily participant attendance;
Distribute tokens to eligible participants and needed/required;
Complete monthly reports including narrative and statistical information as required and
Other duties as assigned.

POSITION QUALIFICATIONS:

TESL Certificate from a recognized institution and ongoing membership with TESL Ontario.
Previous successful experience (minimum 2 years) teaching ESL or LINC at various levels with a reputable organization.
Knowledge of and experience working with Portfolio-based Language Assessments (PBLA) is preferred.
Excellent lesson planning skills.
Demonstrated experience working with adults of diverse cultural backgrounds.
Computer skills with knowledge of ESL educational software, MS Word and Internet.
Good knowledge of Canadian Language Benchmarks and ability to benchmark students’ progress.
Ability to work independently with solid time management and organizational skills.
Punctual, reliable, disciplined

WORKING CONDITIONS:

General office environment
Able to work with newcomers to Canada to help them integrate easily
Some travel to accompany students on field trips may be required

HOW TO APPLY:

Late submissions will not be accepted.

Progress Career Planning Institute is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace

Only qualified candidates will be invited to attend and interview.

A mandatory Police check is required for all successful candidates prior to hiring.

CULINARY INSTRUCTOR – SETTLEMENT SERVICES

We are currently hiring for the following positions:

POSITION: CULINARY INSTRUCTOR – SETTLEMENT SERVICES

REPORTS TO: PROJECT COORDINATOR, TORONTO EAST NEWCOMER SERVICES

TERM TWO YEAR CONTRACT – ON CALL AS REQUIRED – 2 DAYS PER WEEK FOR TWELVE WEEKS AT A TIME OVER THE COURSE OF TWO YEARS

LOCATION: TBD – KINGSTON ROAD/MORNINGSIDE AREA, SCARBORUGH – CULINARY PROGRAM IS DELIVERED OFF-SITE – LOCATION TBD

POSTING DATE MARCH 16, 2020

CLOSING DATE MARCH 20, 2020

General Duties:

The Culinary Instructor will provide culinary instruction to our newcomers to Canada to help them learn about Canadian Culinary foods and practices. The successful candidate will work in the kitchen 2 days per week between the hours of 9.30 to 3.00 pm. The Candidate will provide culinary instruction and hands-on meal preparation that will enrich the knowledge and culinary skills of newcomer women.

Specific Tasks:

Prepare a simple Canadian/Multi-cultural meal in a group setting based on weekly schedule and in accordance with food safety handling requirements;
Ensure that appropriate provisions/supplies are available tor food preparation in collaboration with the Project Coordinator;
Provide basic instruction on food safety handling, food allergies and hygiene;
Manage the health and safety of the clients in the kitchen;
Provide basic instruction on how to set up the table and table manners and etiquette;
Clean and sanitize utensils/dishes/kitchen after use and put away in designed storage areas;
Share recipes with clients for future cooking trials at home;
Work collaboratively with community kitchen partners to resolve any issues that may arise while using the community kitchen.
Reports any safety concerns to the Project Coordinator in a timely manner;
Submit attendance reports to the Project Coordinator on a bi-weekly basis
Other duties as assigned

POSITION QUALIFICATION:

A Bachelor’s degree in Adult Education, Social Sciences or Social Work with one year related work experience (culinary instruction) preferred or an equivalent combination of education and experience.
Community College diploma in and/or other courses in cooking
Certificate in Food Safety Handling
Knowledge and familiarity with Canada’s Food Guide;
A valid First Aid and CPR Certificate;
Well-developed communication (written and verbal), interpersonal, analytical and creative problem solving skills
Strong adult education knowledge to facilitate learner-centered culinary workshops in a fun and safe setting
Experience working with newcomers to Canada
Team player able to self-initiate

WORKING CONDITIONS

The incumbent to the position will work with our newcomer clients in a community kitchen duly respecting the partnership arrangements in place for this use;
Must be able to stand for at least three hours during instructional periods
Exposure to food ingredient aromas; and
Exposure to fumes from cooking ranges

HOW TO APPLY:

Please submit a resume and cover letter as one attachment to Bernadette Shepherd at shepherd@careerplan.net and copy Donella Gilhooly at gilhooly@careerplan.net by March 20, 2020 not later than 4.00 p.m. The subject line should indicate the position you are applying to.

Late submissions will not be accepted.

Progress Career Planning Institute is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace

Only qualified candidates will be invited to attend and interview.

A mandatory Police check is required for all successful candidates prior to hiring.

PCPI is a not for profit organization that provides employment related services to a diverse population of individuals and businesses to reach their full potential. The organization is also the proud creator and presenter of the IEP Conference, a unique forum for internationally educated professionals now in its fourteen year. Our organization’s success in delivering quality service is based on a business-like approach, supported by knowledgeable caring staff, user-friendly resources, and innovative programming.

We are seeking a Job Developer to deliver job development service for a diverse client base of and job seekers across a range of employment sectors.

The position will also work with employers who require assistance with recruiting, hiring and training needs through incentives and supports. Further, the job developer will provide ongoing support in job retention, mentoring, coaching and mediation to ensure successful outcome for placements and employment. Additionally, the job developer will network and liaise with employers and community professionals to identify placements and competitive employment opportunities.

The ideal candidate will have working knowledge of the labour market, experience in facilitation and negotiation, a large network of businesses and community service providers contacts in the Toronto region.

The key responsibilities include, but not limited to:

Conducting outreach to employers to identify employment, placement and partnership opportunities and to promote the services and products of the organization.
Establishing a network of contacts and maintaining a database of employers and job leads and building a trusting relationship with the network of contacts in order to address skills gaps in the workforce.
Working as part of a team to develop a communication plan to increase employers awareness and implement strategies to tap into the hidden job market
Assessing employers eligibility to participate in programs and their capacity to provide a positive workplace experience and training opportunities
Supporting employers with developing training plans for placements negotiate incentive for placements and or training
Assisting employers in identifying the skills and competencies required to perform the tasks of the job and match the competencies with appropriate referrals
Conducting, monitoring and providing coaching and mediation in resolving on the job issues that may impact placement/employment outcomes
Negotiating placement incentives where appropriate and durations with employers as well as work with management on financial supports for eligible job seekers
Developing a network of mentors to provide mentoring support for participants during and after placement
Delivering workplace safety training sessions for participants in the program and as well value added workshops for employers
Providing placement recommendations and rationale in a timely manner to ensure contracts with employers are completed prior to placement
Completing follow-ups, providing timely feedbacks on client placement status to ensure that case management activities are up-to-date
Supporting employers in identifying and resolving workplace issues to ensure that their workforce goals are met
Promoting the organization’s services in the community and identifying business development opportunities to help the organization grow
Completing employer participation application, including rationale for recommendation and presenting for contract approval in a timely manner in order to expedite processing of claims/payments
Maintaining accurate and timely documentation in internal systems (e.g. case files, Salesforce database, POES) and manage monitoring process through follow-ups, surveys and outcomes

Other general responsibilities as outlined in the job description.

Summary of qualification

A university degree in Business, Marketing, Sociology, Sales & Marketing and/or Humanities, plus a minimum of two years’ experience in one or more of these areas: sales and marketing, human resources and business protocols, and job developing or experience in the voluntary sector
Demonstrated experience in developing and delivering presentations workshops
Ability to work independently as well as co-operate in a team
Demonstrated organizational, planning and time management skills is a must
Working knowledge of local and national labour market
Demonstrated ability to work with diverse groups
Strong communication skills- verbal and written
Knowledge of community resources and have a network of business contacts across the GTA
Flexible to work some evenings and weekends as necessary
Able to develop and execute initiatives with minimal supervision
Able to problem solve and manage issues that could potentially impact the organization’s reputation
Strong work ethics that complement the business standards of the organization
Working knowledge of MS Windows environment and database and spreadsheets

If this sounds like the opportunity for you to demonstrate how your skills match with the requirements of the job and help contribute to the growth of our organization, then we want to hear from you.

We offer a competitive benefits package.

Please submit your interest in a cover letter and resume to: shepherd@careerplan.net, by March 6, 2020.

In keeping with our commitment to diversity and cultural intelligence, we encourage applications from persons of all races, ethnicities, religions, and sexual orientations. We thank all candidates for their interest; however, only those whose skills match with the required competencies will be invited for an interview. Sorry, no telephone enquiries please.

Please note: This job requires access to a vehicle.